Payment methods¶

In the Gambio Admin of your shop, under Modules > Payment methods, various payment methods and interface modules for payment service providers are available to you.

The Payment methods area is divided into Gambio Payment Hub and Other. Under Gambio Payment Hub the Hub-based payment modules are displayed, under Other the modules provided by the shop itself.

Note

For the interface modules of the payment service providers you need an account with the respective payment service provider.

Gambio Payment Hub¶

The Gambio Payment Hub provides various payment methods via a shop-internal interface to a server. The payment modules are provided and maintained at a central location. In this way, the most up-to-date modules can always be used without the shop itself having to be updated.

Hub registration¶

To use the Gambio Payment Hub, the shop must be registered with the Hub. You can carry out the registration in the Gambio Admin under Gambio Hub > Account.

Installing and setting up modules¶

To use a payment method, move the mouse pointer into the respective row and click on the Install button. The module is installed and you are taken directly to the setup form of the respective module. From the overview, this can be opened with a click on the pencil icon.

Note

If no registration with the Gambio Hub has been carried out yet, the registration page is displayed at this point.

SOFORT Überweisung (SofortHub)¶

Install the SOFORT Überweisung module to enable payments via SOFORT Überweisung in the shop.

The following settings are available:

Field name	Description
Activated	Set the checkmark to display the module during checkout
Abbreviation for order overview	Abbreviation in the Payment column under Orders > Orders
Allowed countries	Allow orders for these countries, specified as a two-digit ISO code, separated by commas (e.g. DE,AT,CH)
Allowed languages	orders can only be placed in these languages, comma-separated language codes (e.g. de,en)
Allowed currencies	orders can only be placed in these currencies, separated by commas (e.g. EUR,USD)
Allowed order value	Maximum order value. Orders above this amount are not allowed.
Configuration key	Configuration key from your project settings on SOFORT.com
Set order status	Set orders placed with this module to this status
Set order status: money not received	Set orders without receipt of payment to this status
Set order status: pending payment	Set orders with a pending payment status to this status
Set order status: payment received	Set orders to this status upon receipt of payment
Set order status: refund completed	Set orders to this status upon refund
Set order status: not traceable	Set orders to this status if the payment history cannot be traced (due to the lack of a merchant account with Deutsche Handelsbank).
Payment reference 1	Content of the first line of the payment reference
Payment reference 2	Content of the second line of the payment reference of the bank transfer.

Possible placeholders for Payment reference 2:

{{order_id}}
{{order_date}}
{{customer_id}}
{{customer_name}}
{{customer_company}}
{{transaction_id}}

Field name	Description
Buyer protection activated	outdated function, must be deactivated

Attention

The SOFORT Überweisung buyer protection is no longer available on the part of SOFORT. The checkmark must not be set, otherwise errors will occur in the communication with SOFORT.

The setting will be removed in an upcoming version.

Confirm the settings you have made with a click on Save. Via Back you can leave the setup form without applying the changes. Via Uninstall you can uninstall the payment method.

Note

If you no longer want to offer a payment method, it can also be removed from the checkout by removing the Activated checkmark.

Cash payment (CashHub)¶

Install the Cash payment module to enable cash payments upon self-collection in the shop.

The following settings are available:

Field name	Description
Activated	Set the checkmark to display the module during checkout
Abbreviation for order overview	Abbreviation in the Payment column under Orders > Orders
Allowed countries	Allow orders for these countries, specified as a two-digit ISO code, separated by commas (e.g. DE,AT,CH)
Allowed languages	orders can only be placed in these languages, comma-separated language codes (e.g. de,en)
Allowed currencies	orders can only be placed in these currencies, separated by commas (e.g. EUR,USD)
Allowed order value	Allowed order value
Set order status	Set orders placed with this module to this status

Confirm the settings you have made with a click on Save. Via Back you can leave the setup form without applying the changes. Via Uninstall you can uninstall the payment method.

Attention

The payment method is only available in the checkout if Self-collection has been installed as a shipping method and selected by the customer.

Note

If you no longer want to offer a payment method, it can also be removed from the checkout by removing the Activated checkmark.

Invoice (InvoiceHub)¶

Install the Invoice module to enable payments by invoice in the shop.

The following settings are available:

Field name	Description
Activated	Set the checkmark to display the module during checkout
Payment reconciliation with GiroConnect	Here you can activate or deactivate payment reconciliation via GiroConnect
Abbreviation for order overview	Abbreviation in the Payment column under Orders > Orders
Allowed countries	Allow orders for these countries, specified as a two-digit ISO code, separated by commas (e.g. DE,AT,CH)
Allowed languages	orders can only be placed in these languages, comma-separated language codes (e.g. de,en)
Allowed currencies	orders can only be placed in these currencies, separated by commas (e.g. EUR,USD)
Allowed order value	Allowed order value
Set order status	Set orders placed with this module to this status

Confirm the settings you have made with a click on Save. Via Back you can leave the setup form without applying the changes. Via Uninstall you can uninstall the payment method.

Note

If you no longer want to offer a payment method, it can also be removed from the checkout by removing the Activated checkmark.

Cash on delivery (CashOnDeliveryHub)¶

Install the Cash on delivery module to enable payments by cash on delivery in the shop.

The following settings are available:

Field name	Description
Activated	Set the checkmark to display the module during checkout
Abbreviation for order overview	Abbreviation in the Payment column under Orders > Orders
Allowed countries	Allow orders for these countries, specified as a two-digit ISO code, separated by commas (e.g. DE,AT,CH)
Allowed languages	orders can only be placed in these languages, comma-separated language codes (e.g. de,en)
Allowed currencies	orders can only be placed in these currencies, separated by commas (e.g. EUR,USD)
Allowed order value	Allowed maximum order value
Set order status	Set orders placed with this module to this status

Confirm the settings you have made with a click on Save. Via Back you can leave the setup form without applying the changes. Via Uninstall you can uninstall the payment method.

Note

If you no longer want to offer a payment method, it can also be removed from the checkout by removing the Activated checkmark.

Prepayment (bank transfer) (MoneyOrderHub)¶

Install the Prepayment (bank transfer) module to enable payments by prepayment in the shop.

The following settings are available:

Field name	Description
Activated	Set the checkmark to display the module during checkout
Payment reconciliation with GiroConnect	Set the checkmark to activate payment reconciliation with GiroConnect
Abbreviation for order overview	Abbreviation in the Payment column under Orders > Orders
Allowed countries	Allow orders for these countries, specified as a two-digit ISO code, separated by commas (e.g. DE,AT,CH)
Allowed languages	orders can only be placed in these languages, comma-separated language codes (e.g. de,en)
Allowed currencies	orders can only be placed in these currencies, separated by commas (e.g. EUR,USD)
Allowed order value	Allowed order value
Set order status	Set orders placed with this module to this status
Payable to	To whom should payments be made?

Confirm the settings you have made with a click on Save. Via Back you can leave the setup form without applying the changes. Via Uninstall you can uninstall the payment method.

Note

If you no longer want to offer a payment method, it can also be removed from the checkout by removing the Activated checkmark.

GiroConnect¶

Introduction¶

GiroConnect is an extension for the Prepayment module (MoneyOrderHub). With GiroConnect, orders received via the prepayment module can be automatically reconciled with the corresponding incoming payments on the bank account based on amount, name and order number, and the order status can be changed automatically.

Installation¶

GiroConnect is activated via the Prepayment (MoneyOrderHub) and Invoice (InvoiceHub) modules of the Gambio Payment Hub. The modules can be installed in the Gambio Admin under Modules > Payment methods in the Gambio Payment Hub tab. Please note that GiroConnect is only available in shops with a current Hub-Connector. The Hub-Connector can be updated under Toolbox > AutoUpdater or via the menu item Gambio Store in the Gambio Admin.

Click on the Install button to carry out the installation of the module.

Registration and configuration¶

After activating GiroConnect, the registration procedure can be started.

Your data¶

First, the address data of the shop operator is requested. Fill in the fields as indicated and set the checkmarks in each of the three boxes at the bottom of the form to confirm the respective statement. By clicking on the blue link you can display the associated document.

Confirm by clicking on Next. Via Cancel you can leave the registration process again. With Back you get to the previous step in each case.

Shop¶

Now the login of the administrator account of the Gambio shop must be specified. This data is required so that the GiroConnect service can read the shop's order data and update the order status. Enter the e-mail address used for the admin account and the associated password before confirming via Next.

Bank¶

In this tab, the bank can be selected. You can search by name, bank code or BIC. The bank is then listed below the search field.

Then the bank account is stored. First click on Add new online banking access and then on Open form.

A new window opens through which the bank data can be retrieved. In the first step, the terms of use are accepted.

Then enter the access data, which can differ in type (account number/user) depending on the bank.

The window closes again and you return to the registration window, in which the successful entry of the bank details is confirmed. Clicking on Next takes you to the selection of the account.

Target status¶

The target status area is used to define which order status should be set when a payment has been received. Any order status available in the shop can be selected. If required, you can also create your own status for this in advance.

Completion¶

After completing the configuration, the payment modules Prepayment (bank transfer) and Invoice are marked with the icon for GiroConnect.

The entry Payment reconciliation is now available in the Orders menu of the Gambio Admin.

Payment reconciliation¶

When calling up the menu item Orders > Payment reconciliation, the data is updated first; under certain circumstances, the PIN/password for the stored bank account is requested again. If there are no payments and prepayment orders yet, the page contains only help texts.

Left side

On the left side, all orders that were placed with GiroConnect and that are still unpaid are listed.
Assigned payments are displayed in the orders. Green incoming payments are firmly assigned; orange ones are merely assignment possibilities and there can be several per order.
Assignment suggestions are made automatically after the data retrieval. Move incoming payments from the right side onto the orders via drag & drop to assign them manually.
Click on the X in an order to delete it. By clicking on the X next to assigned incoming payments, you can undo the assignment.
With "Update orders" you change the status of assigned orders. Only orders in which the checkmark has been set are taken into account. The orders are then considered completed and are no longer listed at this point.

Right side

On the right side, you are shown incoming payments that could not yet be automatically and firmly assigned.
Move incoming payments via drag & drop onto a matching order to assign them.
Click on the X to delete an incoming payment if it is not relevant for orders.

Order no. 284774, highlighted in red: the payment is highlighted in green, so it has been assigned. You can see that the order value was 47.80 euros, but only 47 euros were paid. There is therefore an underpayment of 0.80 euros, which is also shown there.
Order no. 285106, highlighted in green: The payment could be assigned without any problems and matches the order data in all details - name, order number and amount.
Order no. 285168, highlighted in orange: For the order of Mr. Gans, two payments come into consideration, for which the order number and the amount are not identical, but similar. The shop operator can now drag the correct payment from the right column onto the order on the left to assign one of the payments to the order.
Order no. 285320, not highlighted in color: for this order there are no suggested incoming payments yet.

Further settings¶

Once GiroConnect has been set up, you will find an additional tab there, Further settings, which in turn is divided into 6 tabs.

In the Shop operator tab, the address data can be changed retrospectively and corrected if necessary.

In the Shop tab, the login data can be changed if a different administrator account is to be used for the reconciliation. A change of the shop URL (e.g. after domain changes) or of the desired target status for reconciled orders is also possible.

In the event of an account change, the data can be edited or PIN and access can be deleted in the Online banking access tab.

The Autopilot is responsible for the automated payment reconciliation. When the autopilot is activated, the payments can be completely assigned to an order if the data is sufficient for an unambiguous assignment. This background service is off by default and must therefore first be started via the Activate background service button.

Templates for payment reminders can be set up, which can be sent manually or automatically to customers in default. In this overview, the created templates are listed and the number of open and sent mails is stated. Further templates can also be created via the Add payment reminder button.

When creating or changing a template, a new window opens containing the standard text for payment reminders. This can be adapted as desired. The placeholders <[bestellung]> (order number), <[datum]> (order date), <[betrag]> (payment amount) and <[frist]> (payment deadline) are available. The subject can also be changed freely. Under Days for payment deadline you can set how many days after receipt of the order a mail should be sent. Under Send automatically you can select whether the mails should be sent automatically. If a selection is to be made before sending, this option must not be selected.

The history of the payment reminders lists which payment reminders have not yet been executed, which have been sent and which have been excluded from sending.

Payment receipt confirmations can be sent automatically to the customer. Just as with the payment reminders, there is an overview with the number of open and sent mails, and the templates can be adapted.

When clicking on History, a list of the mails opens.

PayPal Checkout¶

Scope of services¶

With the PayPal Checkout module (PayPal2Hub) you offer all PayPal payment methods from a single source via the Gambio Payment Hub:

PayPal
Pay Later, including PayPal installments and payment after 30 days
Credit and debit cards with advanced card fields and 3-D Secure
SEPA direct debit
Pay upon invoice (PayPal in cooperation with Ratepay), if available to you
Google Pay and Apple Pay
local payment methods such as iDEAL, Przelewy24, eps, Bancontact and BLIK
MyBank for Italy, if PayPal has approved your account for it

The shop checks live with PayPal whether a payment method is available. Your customers therefore only see the payment methods in the checkout that they can actually use.

New features from Hub-Connector 2.0.12¶

From Hub-Connector 2.0.12, PayPal Checkout uses PayPal's Web SDK v6. Your customers get a shorter checkout that adapts to their device. As long as you do not update the Hub-Connector, your shop stays on the previous PayPal integration and nothing changes. Both integrations run in parallel, you decide when to update.

PayPal package tracking¶

As soon as you add a tracking number to an order paid with PayPal Checkout, the shop automatically sends the tracking number and the parcel service to PayPal. Your customers receive live updates and notifications about their shipment via PayPal, from purchase to their front door. This helps to avoid disputes about items not received, also for PayPal installments and payment after 30 days.

This also applies to tracking numbers created via the REST API
If you delete a tracking number in the shop, it is also removed at PayPal
Tracking numbers for returns are not sent

You can find out how to add tracking numbers in the chapter Parcel Services.

Paying in the PayPal app (App Switch)¶

On a smartphone, the PayPal app opens instead of the PayPal window. Your customers approve the payment there, usually with fingerprint, Face ID or a passkey, and are then taken back to the shop automatically.

For now, this works when PayPal is selected as the payment method in the checkout, not via the button in the shopping cart
Supported browsers are Safari on iOS and Chrome on Android
The shop must be reachable via HTTPS
On a desktop, without the PayPal app installed or if PayPal has not yet enabled your account for App Switch, the PayPal window opens as usual
If a customer saves their PayPal account during payment, this purchase runs in the usual PayPal window and not in the app

You switch the feature on in the expert mode with the setting PayPal App Switch. It is switched off by default and can only be switched on if PayPal “Pay Now” flow is active.

Note

PayPal App Switch is still in beta. Keep an eye on the conversion rate of your shop after switching it on.

Delivery address and shipping method directly in PayPal¶

Your customers choose the delivery address and shipping method directly in the PayPal window. Your shop then recalculates shipping costs, taxes and discounts according to its own rules. The amount PayPal shows is therefore the amount that will be charged. This is most useful with the Direct to PayPal button in the shopping cart, because the shipping step in the shop can then be skipped.

This feature is not available for shopping carts that only contain digital products or downloads
PayPal shows a maximum of ten shipping methods
Self pickup is not possible when paying with PayPal

You control the feature with the setting Dynamic shipping cost calculation. It is switched on by default.

Contact details for the order¶

The e-mail address and phone number of the order are shown in the PayPal window and can be corrected there, for example for gift orders to a different recipient. You can see the changed details in the PayPal payment details of the order in the Gambio Admin. They are not copied into the customer data of the shop.

You control the feature with the setting Order contact details. By default, the contact details are not shown in PayPal. The setting only applies to payment with PayPal itself, not to cards, Google Pay, Apple Pay or local payment methods.

Saved PayPal accounts¶

Logged-in customers can save their PayPal account during payment and pay with one click on their next purchase. They can also store several PayPal accounts.

Saved accounts appear in the shopping cart above the PayPal button and as a separate payment method in the checkout
Clicking a saved account in the shopping cart does not charge anything yet, it takes the customer to the checkout
When paying with a saved account, the order confirmation page in the shop is always shown
Guests do not see this feature
In their customer account, your customers manage their accounts via Manage saved payment methods and can delete them there after a confirmation prompt

You control the feature with the setting Vaulting (Storing payment methods). It is switched off by default and is not available in all countries.

Clearer messages for failed payments¶

If a payment fails, your customers see a message in the checkout that matches the actual cause and can choose another payment method right away. You can find PayPal's full response in the status history of the order.

Requirements¶

A PayPal business account
For all features in this chapter: shop version 5.0 or higher and Hub-Connector version 2.0.12 or higher
Shops with an older shop version (from v3.13.x, Hub-Connector from 1.21.x) continue to use PayPal Checkout with the previous integration, but without the new features

Some settings only appear in the Gambio Admin once the Hub-Connector has the required version.

How do I determine which version my Hub-Connector has?¶

You can see which version you have installed in the Gambio Store in the Installed packages and updates tab.

Updating the Hub-Connector¶

Note

Cloud shops already received the Hub-Connector automatically and can skip this point.

In self-hosted shops, you do not install the Hub-Connector via the Gambio Store but via FTP upload and the Gambio Updater:

Download the Hub-Connector package from the Gambio customer portal and unpack it. Using an FTP program such as FileZilla, upload the entire content of the version folder that matches your shop version (for example GX 5.0.x - 26.12.x) to the root directory of your shop and overwrite existing files
Open your shop. The upload automatically puts the shop offline, and when you log in you are redirected to the Gambio Updater. If this does not happen, open yourshopdomain.com/gambio_updater
Choose a language and log in to the Gambio Updater. As soon as the update for the Gambio Hub Connector is shown, click Next and follow the further steps

Attention

Do not upload the version folder itself, only its content. If the Gambio Updater does not show an update, the files were not uploaded correctly. Check the upload again in that case.

Afterwards, set up the payment methods as usual under Modules > Payment methods.

Switching from older PayPal modules¶

If the PayPal and PayPal Plus module (paypal3) is being used¶

The PayPal and PayPal Plus (paypal3) module is outdated. Neither Gambio nor PayPal support it, and it no longer receives updates, including security updates. Payments can fail at any time when PayPal makes technical changes. If the module is still installed in your shop, the Gambio Admin shows the notice Your PayPal module is outdated with the button Go to Gambio Payment Hub.

How to switch to PayPal Checkout:

In the Gambio Admin, open Modules > Payment methods > Others and uninstall the PayPal and PayPal Plus (paypal3) module.
Switch to the Gambio Payment Hub tab and continue with the chapter Installation.

If the PayPalHub module is being used¶

In the Gambio Admin, open Modules > Payment methods and uninstall the outdated PayPalHub module.
Install the PayPal Checkout module (PayPal2Hub) and continue with the chapter Installation.

Installation¶

The payment method can be installed under Modules > Payment methods in the Gambio Payment Hub tab. To do this, select the entry With PayPal, your customers' most popular payment types from a single source (PayPal2Hub) by moving the mouse pointer over it and click on the Install button. The initial setup dialog opens.

Initial setup¶

Via the initial setup dialog, the shop is linked with your PayPal account. First click on the Log in now button.

You are taken to the First steps dialog. Enter your e-mail address here and select the country in which the shop is based. Depending on whether a PayPal business account already exists with this address, you will be forwarded to the login accordingly.

You will now be asked to grant PayPal the permission to connect your PayPal account with your shop. The text is very long, scroll all the way down and click on Agree and connect.

Now choose whether you want to link an existing business account or set up a new business account for this.

Several forms follow in which you must describe your company:

You are now guided back into the shop, the registration process is finished. If you already had an active PayPal merchant account beforehand, the module status changes to Installed. New merchants may have to take further steps for activation, but can always view the current status and the necessary steps in the status window behind the small i.

Note

Please note that the dialogs may differ slightly from those shown. PayPal's merchant registration is constantly being optimized and adapted, so that deviations may occur; these are no cause for concern.

Further settings¶

General settings¶

Field name	Description
Activated	Indicates whether the payment module is activated.
Alias for orders overview	Here you can specify how the payment method should be named in the order overview.
Connected PayPal account (e-mail)	The PayPal account your shop is connected with. Filled in automatically when you connect your account and cannot be edited here.
Connected PayPal account (payer ID)	The merchant ID of the connected PayPal account. Quote it when contacting PayPal support.
Activate “PayPal Checkout” buttons	Activates the Direct to PayPal buttons. The positions at which these buttons are displayed can be defined in more detail in the expert mode. If the Pay Later payment method is activated, a second button appears for it.
Payment method “Pay Later”	Shows the Pay Later payment methods, including installments and payment after 30 days, in the checkout and as a separate button.
Payment methods credit and debit cards	Shows the combined payment method for credit and debit cards with advanced card fields and 3-D Secure.
Payment method pay upon invoice	Shows the option for payment upon invoice (PayPal in cooperation with Ratepay).
Payment method SEPA direct debit	Shows the SEPA direct debit payment method.
Additional alternative payment methods	Shows your customers further payment methods typical for their country, such as iDEAL, Przelewy24, eps, Bancontact and BLIK.
Payment method MyBank	Shows the MyBank payment method for Italy. Only switch this on if PayPal has approved MyBank for your account.
Payment method Google Pay	Shows Google Pay.
Payment method Apple Pay	Shows Apple Pay. Apple Pay is available on iOS and macOS devices via the Safari browser.
Vaulting (Storing payment methods)	Logged-in customers can save their PayPal account and pay with one click on their next purchase (see chapter Saved PayPal accounts). Switched off by default.
PayPal “Pay Now” flow	Recommended: customers complete the order directly at PayPal without an additional confirmation step in the shop. The order confirmation is then shown in the shop. Required for PayPal App Switch. Switched off by default.
Order contact details	Defines whether customers see the e-mail address and phone number of the order in the PayPal window and may change them. You can choose between Do not show (default) and Show and allow changes (see chapter Contact details for the order).
Dynamic shipping cost calculation	Recommended: customers choose the delivery address and shipping method directly at PayPal, and the shop recalculates the shipping costs (see chapter Delivery address and shipping method directly in PayPal). If the option is switched off, the buttons in the shopping cart show Continue to instead of Pay now with. Switched on by default.
Shop name	The name of the shop that should be displayed on the PayPal pages.
Shop logo URL	Web address (https://...) of your shop logo that should be displayed on the PayPal pages.
Customer service contact for buyers	Enter your contact details here, for example telephone number and e-mail address, at which your customers can reach you. Maximum 100 characters.
Shape of the PayPal buttons	Determine the shape of your PayPal buttons to match your shop. Square and rounded are available.
Color of the PayPal buttons	Determine the color of your PayPal buttons to match your shop. Gold, blue, silver and black are available.
Activate PayPal PLUS (deprecated)	PayPal no longer offers PayPal PLUS. Leave this option switched off, otherwise the current PayPal Checkout payment methods are not available.

Attention

The Customer service contact for buyers entry is mandatory for the pay upon invoice payment method. This field must be filled in so that pay upon invoice is displayed in the checkout.

Field name	Description
Allowed countries	Here, the use of the module can be restricted to certain countries by specifying country codes according to ISO2 (e.g. DE,AT,CH). If the field remains empty, there is no restriction.
Allowed languages	Here, the use of the module can be restricted to certain languages by specifying language codes (e.g. de,en). If the field remains empty, there is no restriction.
Allowed currencies	Restriction to certain currencies (e.g. EUR,USD). If the field remains empty, there is no restriction.
Allowed order value	Maximum order value up to which the module may be used. From the amount entered there, the module is hidden in the checkout.

In addition, depending on the state of the payment of an order, you can set which order status should be assigned for it.

Notice banner PayPal installment payment and payment after 30 days¶

With PayPal Checkout, a simple integration of PayPal's dynamic banners is already prepared without manual work. You configure the banners for the shopping cart page and the product page as shown in the figure below.

The following settings are available:

Field name	Description
Display	Activation of the banners and selection from layout options between the compact Text layout and the more elaborate, graphical Flex layout
Logo type	which type of logo should be displayed in the banner?
Text color	Text color in the banner
Color	Background color of the banner
Size	Size and layout of the banner

At the very bottom is the button for the expert mode, via which further settings are possible. To do this, click on Show.

Via the Back button you can cancel the editing without saving the changes to the settings. With a click on Save they are applied. With a click on Uninstall the module can be uninstalled.

Expert mode¶

More extensive settings are possible via the expert mode.

Field name	Description
Operating mode	Defines whether the module works with real payments (live) or with simulated payments (sandbox).
Automatic payment collection PayPal classic/direct	Defines whether payments are collected from the customer immediately (Sale) or only reserved (Authorize, Order).
Automatic payment collection PayPal installments	Defines the same for payments with PayPal installments.
“PayPal Checkout” buttons on article page	Shows the Direct to PayPal button on the product page.

Attention

The Direct to PayPal buttons are only visible on the product details page for products without properties, attributes and GX-Customizer.

Field name	Description
“PayPal Checkout” buttons in the mini shopping cart	Additionally shows the Direct to PayPal button in the mini shopping cart.
Send order number	Defines whether the order number is sent to PayPal in the free field (custom_id) or as invoice number (invoice_id).
Exclude payment methods	Comma-separated list of payment methods that should not be offered in the checkout.
PayPal App Switch	On a smartphone, the PayPal app opens for payment instead of the PayPal window (see chapter Paying in the PayPal app (App Switch)). Can only be switched on if PayPal “Pay Now” flow is active. Still in beta. Switched off by default.

Display in the checkout¶

This is what the payment methods look like when using PayPal Checkout in the checkout of the shop (example):

If the Direct to PayPal buttons are activated, the shopping cart shows the PayPal button and, if the Pay Later payment method is activated, a separate button for it. Saved PayPal accounts appear above the PayPal button.

Above the PayPal button it says either Pay now with or Continue to. Pay now with only appears if PayPal “Pay Now” flow and Dynamic shipping cost calculation are switched on and the shopping cart contains at least one item that is shipped.

Post-processing / refund¶

In the order details there are various blocks with information on PayPal orders. If the customer has chosen payment on invoice or installment purchase, the bank details to which the customer must transfer the money are displayed in the block Bank details for payment. This information is displayed to the customer both at the end of the checkout and printed on the invoice.

In the block PayPal2Hub (API v2) there is detailed information on the transaction and also a possibility to refund the amounts in full or in part to the customer. If the customer changed their contact details in the PayPal window, you can see them here, separate from the payer's address.

Gambio secured Payments - powered by Klarna¶

Via the module Gambio secured Payments - powered by Klarna, secured payments are possible. The payment methods direct debit, invoice, installment purchase and Sofortüberweisung are available here.

Possibly necessary updates¶

To use the Klarna payment modules, a current version of the Gambio Hub Connector is required. It should therefore definitely be kept up to date via the Gambio Store (entry Gambio Store in the menu of the Gambio Admin).

In older shop versions you can retroactively install the AutoUpdater. To do this, download the corresponding package via the following link:

https://www.gambio.de/mTbX2

Even if you do not have an active customer account with Gambio, you will gladly be helped with questions or problems with the update; as a Gambio customer, write a support ticket via the Gambio customer portal or, if no customer account exists, an e-mail with your request to info@gambio.de

Gambio Hub registration¶

If you are not yet registered with the Gambio Hub, now carry out the registration in the backend of your Gambio shop. To do this, click on the menu item Gambio Hub in the left menu of the admin area of your shop. The registration takes place quickly and easily from within the shop and is effective immediately.

The use of the Gambio Hub is permanently free of charge and also possible for shop operators without an active customer account with Gambio. Upon successful registration, the Gambio Hub badge in the footer bar of the shop lights up green.

Should you have questions about or problems with this step, the Gambio support will also gladly help you here; use the contact options described in the previous step to get in touch with Gambio.

The registration with Klarna can be carried out together with the Hub registration. To do this, simply set the checkmark at Yes, I want to create a free Klarna account. This setting is optional.

Note

Via the links in the second paragraph of the checkbox you can display Klarna's General Terms and Conditions and call up Further information.

Note

The registration with Klarna can also be carried out later from the area Modules > Payment methods > Gambio Payment Hub.

Klarna registration / onboarding¶

The first step of the Klarna registration consists of specifying your company. To do this, first select your industry; the rest of the form is displayed step by step.

Note

Unfortunately, Klarna's service is currently not available for the tobacco industry.

Please select whether your company is listed in the commercial register. If this is not the case, the input form is adapted accordingly so that the private address of the owner can be specified.

Attention

The private address is explicitly intended here. Please do not enter the address of your business premises!

Fill in the fields as indicated. Confirm the entries with a click on Register. Via Cancel you can leave the form without transmitting the data to Klarna.

The onboarding consists of three sections:

Activation
Payments
Payouts

The activation is completed with the Klarna registration.

In the Payments section, the shop is checked by Klarna; this may take a while. After the successful check, payments via Klarna can be carried out in the shop.

Attention

At this point of the onboarding, no payouts to the shop operator take place yet. Only payments from customers are accepted and held by Klarna.

To request payouts from Klarna, the so-called Know-your-customer questionnaire must be filled in. To do this, click on Receive payouts.

As soon as the review of the questionnaire is completed, you are successfully registered with Klarna.

Note

The final check by Klarna only takes place after the first live orders from regular customers. Only then is the onboarding completed.

Until the onboarding is completed, the Klarna module is marked with a yellow status symbol that, depending on the status of the onboarding, is titled Activation expected or Installed.

Only when the symbol is displayed in green do payouts from Klarna take place.

Installation¶

The module can be installed in the Gambio Admin under Modules > Payment methods > Gambio Payment Hub. To do this, move your mouse pointer over the entry; the Install button is displayed.

Configuration¶

The configuration page of the module can then be opened via the pencil icon. To do this, go to Modules > Payment methods > Gambio Payment Hub and move the mouse pointer over the entry Gambio secured Payments - powered by Klarna until the pencil icon is displayed, and click on it.

Activate the module with the corresponding option at the very top.

Attention

The verification of the registration by Klarna can only take place if the module is active and in live operation. The shop must not be in maintenance mode or switched offline.

The following areas are available in the settings:

General configuration¶

Option	Explanation
Activated	Set this checkmark to activate the module.
Allowed countries	Enter here the ISO codes of the countries for which the Klarna module should be available. Multiple countries must be specified comma-separated, in capital letters and without spaces, e.g.: DE,AT. After the registration with Klarna, the Klarna payment methods are available to customers from Germany and Austria. Further countries can be activated via the Klarna support.
Allowed languages	Specify here in which language the module should be displayed. By default, only German and English are available here. The languages are also specified comma-separated and without spaces, but in lowercase letters, e.g.: de,en
Allowed currencies	Payments via Klarna are executed in this currency. Currently, only payments in EUR and CHF are possible.

Option	Explanation
Not allowed customers	You can exclude certain customers from ordering via the Klarna module here by storing the e-mail addresses of the customer accounts comma-separated and without spaces, e.g.: max@example.org,gina@example.org. These customers can then not order via this Klarna module.
Allowed order value	The maximum allowed order value, to be specified with a period as decimal separator. An entry like 99.99 is sufficient; a currency does not need to be specified.
Allowed minimum order value	Minimum order value; if the field is left empty, the minimum is not restricted.
Order status: new order	Select here the order status that new orders should receive. The status Shipped is preset here. If the shipping notification takes place via connected software such as an ERP system, this status should be kept.
Order status: shipped order	Here you select the order status at which Klarna should automatically be notified that the order has been shipped.
Operating mode	The modes Live for productive operation and Playground for test operation are available. For test operation, unlike before, no separate data is required; neither for the shop operator nor for the buyer. However, if a bank code is required for a test order, the bank code 888 888 88 (test orders DE) or 0000 (test orders AT) must be used.

Note

Choose between live and test operation (Playground operation). Use the Playground operation exclusively for test orders and then switch the module back to live operation to rule out customers ordering via it in Playground operation.

Option	Explanation
Integration of the legal texts	Controls for which initial situation legal texts should be transferred into the shop:
	Sales to Germany and Austria
	Sales to Germany
	Sales to Austria
	independent integration (texts are not transferred automatically)

Via the Expert mode button you get to the further settings for payment methods and design.

Expert mode¶

Klarna payment methods

Here you can select the desired Klarna payment methods. Available for selection here are:

Klarna Pay now - direct debit
Klarna Pay now - Sofortüberweisung
Klarna Pay now - credit card, direct debit, Sofortüberweisung
Klarna Pay later - invoice
Klarna Slice it - installment purchase

Note

Activating Klarna Pay now - credit card, direct debit, Sofortüberweisung deactivates the separately switchable payment methods Klarna Pay now - direct debit and Klarna Pay now - Sofortüberweisung, as these are already included there.

An activation by Klarna is required for offering credit card payments.

In addition, you can activate the debug logging. In live operation, this should only be activated for error analysis. Please note that this log is required for the review should problems occur. These logs can then be found in the shop under Toolbox > Show logs.

Finally, you can activate the Automatic status update. Via this, order status changes are synchronized with Klarna if they take place via external software or modules. This way it is no longer necessary to report this to Klarna retrospectively via the form in the shop.

Note

Please note that the Automatic status update is not yet supported by all programs or interfaces. However, modules such as DHL Geschäftskundenversand, Hermes or Shipcloud already offer this.

Klarna color settings

You can make various color settings here. Click on the box to the right behind the color to select a different color and apply it. The color picker may look different depending on the browser. The screenshots were created in test operation, so the Testdrive label can be seen here. In live operation, this label will not be visible.

If your color settings are not applied directly in the shop, go to the shopping cart, click on the refresh icon behind the order quantity and then continue in the checkout to the payment methods page. Now the change should have been applied.

Note

The colors from the active style of the Honeygrid theme are loaded and preset in this way. If no active style is available, standard colors from the module are used.

Option	Explanation	Figure
Border color	This refers to the border around the non-selected installment options for Klarna installment purchase (shown in red).
Border color selected	This refers to the border around the selected installment option for Klarna installment purchase (shown in pink).
Button color	This option currently has no influence on the display.
Button text color	This option currently has no influence on the display.
Color checkbox	Background of the selected radio button for Klarna invoice (shown in orange)
Color active selection	Content of the selected radio button for Klarna invoice (the black filling in the orange circle)
Detail color	Changes the color of the bullet points in front of the payment details (list points/checkmarks, shown in red) The change affects all Klarna payment methods.
Color header	Sets the color of the header, which currently only exists in the installment purchase payment method. (shown in red).
Link color	Sets the color for the link Further information (shown in red). However, the other links are not affected by this.
Text color	This setting changes the color of most texts in the Klarna payment methods, such as the titles of the payment options and the content of the lists of conditions shown in red).
Secondary text color	Changes the color of the secondary texts such as the contract terms and the interest rate (shown in red).
Border radius	Sets how round the corners of the selection box for Klarna installment purchase should be. In the figure you can see very nicely how strongly the corners are rounded.
Reset button	With this button you can reset the settings to the default values. For this, however, a style must be activated in the Honeygrid theme.

Klarna logos¶

In the Klarna logos area of the expert settings, a selection of logos and badges is available to you. These can, for example, be integrated into a content, such as one of the footer columns. To use the logo, please copy the logo link displayed below the corresponding image.

Abbreviations for the order overview¶

For the display in the order overview, a separate abbreviation can be assigned for each payment method.

Order flow in the shop¶

Display of the modules in the checkout¶

Order path¶

After selecting a Klarna payment method, the customer must first enter their date of birth and mobile phone number; the order process is then continued. The query only appears if this data has not yet been recorded in the shop. It is important that the customer agrees to the terms of use.

On the last page of the order, the selected payment method is listed once again and can be changed again by the customer in case of doubt

Processing of the order¶

Viewing orders¶

You will find completed orders in the normal order overview in the Gambio Admin under Orders > Orders. You can view them just like other orders.

Editing orders¶

Currently, only the products can be edited in orders via Klarna. The shipping costs can be changed if you finish editing the products without setting the checkmark at Finish post-processing and recalculate order when saving. A popup then appears in which the shipping costs can be adjusted. In the same way, gift vouchers and discount coupons can also be added to the order, provided the voucher system is active in the shop.

For all changes, however, it applies that these are only possible if the order value is not increased as a result. The total may only remain the same or be reduced through the editing.

If the editing only takes place after the confirmation by Klarna, a refund is automatically initiated. If the amount of the order is reduced, this is noted as a refund in the Klarna log data of the order. The log data is therefore the first place that should be checked if a problem has occurred.

Below we explain some log entries that you might find in the log data. Please note that these are only examples and make no claim to completeness.

Event	Explanation
Authorize	Log data directly after receipt of the order. The order was created at Klarna.
Capture	The order was recorded as shipped at Klarna.
Update Shipping Info	A tracking number was added. However, an added tracking number is only visible in the log data once the capture has taken place.
Resend payment request	The payment request can be sent to the customer again.
Error	In our example, we revised the order and already triggered a recalculation before saving the new amounts. As a result, the refund total was 0, which led to the message.
Refund	We reduced the amount of the test order, which is noted as a refund or write-off refund.

Attention

When editing, note that after applying your changes, the checkmark at Finish post-processing and recalculate order must be set and then Close must be clicked so that the order values can be correctly recalculated and the changed totals can be transmitted to Klarna!

Invoicing¶

Invoicing can take place normally via the shop. The created invoices contain a corresponding notice that additionally informs the customer that the payment is to be made to Klarna. To prevent misunderstandings, the merchant's bank details are automatically hidden for Klarna payments.

Reporting shipment¶

The shipment can be reported to Klarna via an order status change. To do this, select the item Change order status in the order overview or on the order details page. Select the status that you specified in the configuration as the desired order status for shipped orders and you will receive an additional selection field Notify Klarna. To report the shipment to Klarna, the checkmark must be set here.

Note

Note that the shipping notification must as a rule take place within the so-called authorization period (28 days) after the order. Without a shipping notification, no payment request is sent to the customer and no money is paid out to the merchant.

Via the Extend authorization period button, a later date for the authorization can be requested if required. The period is extended to 28 days after the request (click on the button).

Attention

If the Automatic status update has not been activated in the expert settings, the shipment must imperatively be reported via the function in the shop. If the status change is made in another way, no shipping notification is sent to Klarna and thus no payout takes place!

Sending the tracking number to Klarna¶

If the tracking number is also to be transmitted to Klarna, you can enter it in the order and then select Notify Klarna. The tracking number is then also transmitted to Klarna with the shipping notification. Klarna thus has the possibility to help solve the problem in the case of outstanding or missing shipments.

Note

Storing the tracking number alone does not constitute a shipping notification. In the previous section Reporting shipment you will find the necessary steps to notify Klarna.

Canceling an order¶

When canceling a Klarna order, you can also proceed exactly as you are used to. Select Cancel, set the checkmark at Notify Klarna and continue as usual. If the order is canceled after the shipping notification, a refund is also initiated here; otherwise a normal cancellation takes place.

Klarna Settlements¶

Under Gambio Hub > Klarna Settlements, payouts made by Klarna to the shop operator can be viewed. Via this, the fees, collections and refunds per order can then be checked.

Via the settings at the top left, the period for which the settlements should be output can be defined. With a click on the Payment Ref, further details on the respective payment can be called up.

Function tests¶

Preparatory steps¶

To check the function of the module, open the configuration page of the module and switch the operating mode to Playground. In this mode, no real payments are carried out, but merely simulated.

Checking the function¶

Create a new order with Klarna as the payment method by logging into your shop as a test customer and selecting one of your new payment methods in the checkout.

Make sure to use a private customer, i.e. without trader status and with an empty company/company name field, as the payment methods would otherwise not be visible.

Now set the order status of the order to shipped, so that the order is reported to Klarna and the follow-up processes (invoicing and payout) can be triggered.

Now cancel the order.

If all these steps run without errors, the integration of the payment module in your shop is successfully completed.

If you have questions or problems in these steps, please contact Klarna via the known contact options to clarify the open points.

easyCredit¶

Availability¶

The easyCredit module is included in the scope of the shop software.

Installation¶

The module can be installed, after updating the Hub-Connector via the Gambio Store, under Modules > Payment methods. To do this, select the module entry from the list and click on Install.

Configuration¶

The following settings are available on the configuration page:

Field name	Description
Activated	If the checkmark is set, the module is used in the checkout.
Abbreviation for order overview	Here an abbreviation can be specified, which is displayed in the listing in the order overview to identify orders via this module.
Webshop identifier	You receive the identifier from easyCredit.

Note on the webshop identifier

The identifier has the format 1.de.1111.1, which breaks down as follows:- 1^st position = Here there is a 1 or a 2 - 2^nd position = Here there is a language or country code, e.g. de - 3^rd position = Consists of a 4-digit, purely numeric character sequence - 4^th position = Consists of a single digit

Field name	Description
Token	You receive the token from easyCredit; it consists of a 16-digit sequence of lowercase and uppercase letters as well as digits.
Installment calculator: display of the currency	This setting no longer has any function.
Installment calculator: text variant	This setting no longer has any function.
Installment calculator on the product page	Here you can choose whether the installment calculator should be linked on the product page.
Installment calculator in the shopping cart	Here you can choose whether the installment calculator should be linked in the shopping cart.
Show interest in summary	Here you can choose whether the interest should be shown on the last page of the order. In the figure you can see part of the last order page; in the upper area the selected payment method is displayed, and at the bottom in the totals block, when this function is activated, the interest as well as the total sum including interest are additionally shown. We have outlined the inserted information in red in the figure for clarification.
Allowed countries	Here the country code according to ISO2 can be stored, i.e. in capital letters and without spaces, e.g. DE,AT,CH
Allowed languages	Here the allowed language can be defined, also according to ISO2, but here in lowercase letters, e.g. de,en
Allowed currencies	If multiple currencies are offered in the shop, you can select here which ones may be used, e.g. EUR,USD
Allowed order value	Allows setting a maximum order value. The installment purchase via easyCredit is only possible from a goods value of 200 to 10,000 euros; it therefore makes little sense to enter an amount lower than 200 euros.
Set order status	Here the order status can be selected that incoming orders via the easyCredit module should receive.

Note

Widget refers to the display for easyCredit in the product or shopping cart.

Display in the shop¶

Display of the widget in the price box on the product details page¶

Display of the widget in the shopping cart¶

Display of the installment calculator¶

If you click on the link in the widget, the installment calculator opens.

Flow in the checkout¶

Display of the module before the check by easyCredit¶

Attention

Shipping and billing address must be identical! If different addresses are used, easyCredit cannot be selected; you receive this display:

Going through the easyCredit inquiry form¶

A check is carried out by easyCredit as to whether installment payment is possible.

Note

The screenshots contain a notice about test operation. This is not present in live operation.

Step	Display
Installment overview
Data entry
Consents
After positive check

Display of the module after positive check¶

Totals block with interest for the installment payment¶

Further handling of the order¶

In the order details of the easyCredit order there is now a block with payment information. Via this, the delivery or also returns and complete withdrawals can be transmitted to easyCredit.

Note

An easyCredit order cannot be edited retrospectively and the values in it changed!

Information from the payment service provider¶

Information page of the provider: https://www.easycredit-ratenkauf.de/gambio-aktion

Others¶

Under Modules > Payment methods > Others payment modules are provided that do not require a connection to the Gambio Hub.

Prepayment¶

With payment by prepayment, your bank details and a payment request are transmitted to your customer in the order confirmation after they have placed the order. With this payment method, the goods are usually shipped after the amount has been credited to your account.

Under Modules > Payment methods > Others select the module Prepayment/Bank transfer
In the right column, click Install
In the right column, click Edit
Configure the module using the table Configuration of the payment method Prepayment
Click Update to apply the changes to the configuration

Field name	Description
Abbreviation for order overview	Here you can enter the abbreviation under which orders with this payment method should be displayed in the order overview
Activate Prepayment/Bank transfer module	If ✔, the customer can select the payment method during the order process [✔]
Allowed zones	comma-separated list of two-digit ISO codes for countries from which the payment method may be used (all countries if no entry)
Payment zone	Tax zone from which the payment method may be used (overrides Allowed zones) [--none--]
Set order status	Order status assigned to an order with this payment method upon receipt [Default]
Display order	Order in which installed payment modules are displayed during the order process (the higher the number, the further down the module is displayed); unique value per module [0]
Payable to	Bank details to which the transfer is to be directed

Note

The payment module Prepayment is primarily intended for payments from the country from which you operate your shop. If you also want to offer payment by prepayment internationally, additionally use the module EU-Standard Bank Transfer.

Field name	Description
Allow Bank Transfer Payment	If ✔, the customer can select the payment method during the order process [✔]
Allowed zones	comma-separated list of two-digit ISO codes for countries from which the payment method may be used (all countries if no entry)
Bank Name	Name of the bank [---]
Bank Location	Location of the bank [---]
Bank Account name	Name of the account holder [---]
Bank Account No.	Account number [---]
Bank Account IBAN	IBAN account number [---]
Bank BIC	International bank identifier [---]
Bank Sort Code	Bank sort code [---]
Module Sort order of display (Display order)	Order in which installed payment modules are displayed during the order process (the higher the number, the further down the module is displayed); unique value per module [0]

Invoice¶

With payment by invoice, you enclose an invoice with the delivered goods stating the payment term and bank details. With this payment method, the customer first receives the goods and then makes the payment.

Under Modules > Payment methods > Others select the module Invoice
In the right column, click Install
In the right column, click Edit
Configure the module using the table Configuration of the payment method Invoice
Click Update to apply the changes to the configuration

Field name	Description
Abbreviation for order overview	Abbreviation displayed for the payment method in the order overview
Activate Invoice module	If ✔, the customer can select the payment method during the order process [✔]
Allowed zones	comma-separated list of two-digit ISO codes for countries from which the payment method may be used (all countries if no entry)
Payment zone	Tax zone from which the payment method may be used (overrides Allowed zones) [--none--]
Set order status	Order status assigned to an order with this payment method upon receipt [Default]
Required orders	Number of required orders before customers may select the payment method during the order process
Display order	Order in which installed payment modules are displayed during the order process (the higher the number, the further down the module is displayed); unique value per module [0]

Note

Payment by invoice is a frequently used payment method when shipping to public authorities or to merchants. How to restrict payment by invoice to certain customer groups is explained in the chapter Customer groups.

Cash on delivery¶

With payment by cash on delivery, the customer pays for the goods directly upon delivery to the delivering postal carrier. After delivery has taken place, you receive the invoice amount paid by the customer to the deliverer from the delivering company.

Under Modules > Payment methods > Others select the module Cash on delivery
In the right column, click Install
In the right column, click Edit
Configure the module using the table Configuration of the payment method Cash on delivery
Click Update to apply the changes to the configuration

Field name	Description
Abbreviation for order overview	Abbreviation displayed for the payment method in the order overview
Activate Cash on delivery module	If ✔, the customer can select the payment method during the order process [✔]
Allowed zones	comma-separated list of two-digit ISO codes for countries from which the payment method may be used (all countries if no entry)
Payment zone	Tax zone from which the payment method may be used (overrides Allowed zones) [--none--]
Set order status	Order status assigned to an order with this payment method upon receipt [Default]
Display order	Display order, order in which installed payment modules are displayed during the order process (the higher the number, the further down the module is displayed); unique value per module [0]
Shopping cart upper limit	Maximum order amount up to which cash on delivery can be ordered
Excluding shipping methods	Determines for which shipping methods cash on delivery is not available

Note

For payment by cash on delivery, a handling fee is usually charged by the delivering company. How to charge the cash-on-delivery fee to your customer is explained in the chapter Summary > Fees.

SEPA direct debit scheme¶

With the payment method SEPA direct debit scheme, your customer transmits their bank details to you when submitting the order, together with the consent that you debit the due invoice amount from their bank account.

Under Modules > Payment methods > Others select the module SEPA direct debit scheme
In the right column, click Install
In the right column, click Edit
Configure the module using the table Configuration of the payment method SEPA direct debit scheme
Click Update to apply the changes to the configuration

Attention

In order to submit direct debits to your bank, a special account is required at most banks. Whether you can submit direct debit orders can be found out directly from your bank.

Field name	Description
Abbreviation for order overview	Abbreviation displayed for the payment method in the order overview
Allow SEPA payments	If ✔, the customer can select the payment method during the order process [✔]
Creditor ID	Enter your creditor ID in this field
Send mandate form?	If ✔, the mandate form is sent together with the order confirmation [✖]
Communicate mandate reference separately	If ✔, the associated reference is not entered in the SEPA mandate but is replaced by the note WILL BE COMMUNICATED SEPARATELY. [✖]
Allowed zones	comma-separated list of two-digit ISO codes for countries from which the payment method may be used (all countries if no entry)
Payment zone	Tax zone from which the payment method may be used (overrides Allowed zones) [--none--]
Set order status	Order status assigned to an order with this payment method upon receipt [Default]
Display order	Order in which installed payment modules are displayed during the order process (the higher the number, the further down the module is displayed); unique value per module [0]
Check bank details?	If ✔, the bank details entered by the customer during the order process are checked [✔]
Use database search for the bank sort code?	If ✔, the bank sort code can be searched using the bank name [✔]
Allow fax confirmation	If ✔, the customer is asked to fill out the fax confirmation and send it to you [✖]
Required orders	Number of required orders before customers may select the payment method during the order process

Note

Your customer must explicitly consent to their bank account being debited by you. Whether submitting the order with the bank details is sufficient as consent, please ask your legal advisor. In case of doubt, activate the additional fax confirmation.

Cash payment on collection¶

The payment method Cash payment can only be selected in the shop area in combination with the shipping method Self-collection. With the payment method Cash payment, the customer pays for the goods in cash upon collection from your warehouse or your branch.

Under Modules > Payment methods > Others select the module Cash payment in the drop-down menu More payment methods > Classic payment methods
In the right column, click Install
In the right column, click Edit
Configure the module using the table Configuration of the payment method Cash payment
Click Update to apply the changes to the configuration

Field name	Description
Abbreviation for order overview	Abbreviation in the Payment column under Orders > Orders
Activate Cash payment module	If ✔, the customer can select the payment method during the order process [✔]
Allowed zones	comma-separated list of two-digit ISO codes for countries from which the payment method may be used (all countries if no entry)
Payment zone	Tax zone from which the payment method may be used (overrides Allowed zones) [--none--]
Set order status	Order status assigned to an order with this payment method upon receipt [Default]
Display order	Order in which installed payment modules are displayed during the order process (the higher the number, the further down the module is displayed); unique value per module [0]

PayPal and PayPal Plus (paypal3, outdated)¶

Attention

The PayPal and PayPal Plus (paypal3) module is outdated and no longer included in current shop versions. Neither Gambio nor PayPal support it, and it no longer receives updates, including security updates. Payments can fail at any time when PayPal makes technical changes. PayPal no longer offers PayPal PLUS.

If your shop still uses the module, the Gambio Admin shows the notice Your PayPal module is outdated with the button Go to Gambio Payment Hub. Switch to the PayPal Checkout module in the Gambio Payment Hub. You can find the necessary steps in the chapter Switching from older PayPal modules.

PayPal Checkout offers all current PayPal payment methods from a single source, including PayPal, Pay Later, credit cards, SEPA direct debit, pay upon invoice, Google Pay, Apple Pay and local payment methods. You connect your PayPal account directly in the shop, so you do not need your own API credentials.

Pay via Amazon (amazonadvpay)¶

The module Pay via Amazon uses the interface Amazon Advanced Payments for payment processing.

Attention

A Checkout by Amazon account can by default not be used for Pay via Amazon. Please contact Amazon here to be able to use your merchant account for Advanced Payments in the future.

Note

We recommend using this module together with the Single Sign-On for Amazon, as the so-called session handling is then more reliable.

Installation¶

Pay with Amazon can be installed under Modules > Payment methods > Others. To do this, select the shown module entry and click Install in the right column. The module can then be edited or configured.

Editing¶

Field name	Description
Abbreviation for order overview	Abbreviation for the payment method that is displayed in the order overview
Activate payments via Amazon Advanced Payments	Activate/deactivate module
Allowed zones	The module can be restricted here to certain countries. If the display should only take place in Germany, the entry 'DE' (without quotation marks) is sufficient.
Display order	Number for the display order in the listing of payment methods during the order process
Set order status	Orders with the payment method Pay via Amazon receive this order status

Configuration¶

Once the module has been installed, the configuration page of the module can be called up via the configure button.

Access data¶

Field name	Description
Merchant number	13-digit combination of capital letters and numbers. You receive this from Amazon.
Access Key ID	20-digit combination of capital letters and numbers. You receive this from Amazon.
Secret Access Key	40-digit combination of upper and lower case letters, special characters and numbers. You receive this from Amazon.
Merchant URL	This URL should be stored in the Amazon Seller Central so that the automatic transfer of data from Amazon into the shop is ensured (invoice data, status).

Appearance¶

Field name	Description
Color of the button	You can choose between the button colors Orange and Beige.
Size of the button	Medium, large and extra large are available for selection.
Hidden button	Switch the display of the button on or off.

Settings¶

Field name	Description
Operating mode	switch between Sandbox and live operation (productive). The Sandbox mode should not be used when the shop is online.
Location	Location of the shop
Authorization	The authorization of the payments can take place automatically synchronous (default), automatically asynchronous or manually. The authorization can happen directly in the course of the order or later manually.
	manual: only in special cases, should generally be avoided
	synchronous: immediate assurance that the authorization is valid
	asynchronous: order completion without delay, authorization takes place if applicable later or not at all

Field name	Description
Collection	can take place manually or immediately upon authorization. Amazon Payments recommends immediate collection for the standard case.
Transaction management	can be switched between Shop (default) and external ERP system. With the setting external ERP system, tasks downstream of the order are not handled by the shop but by an ERP system. For this, an APA-compatible ERP system must be available.
Processing of instant notifications	Allows the use of IPN (Instant Payment Notification) messages via Amazon's interface of the same name. This setting should as a rule be activated to enable status updates without the Update data button. This requires an up-to-date SSL certificate and the storage of the merchant URL in the Seller Central.
Order status upon successful authorization	Default: Payment authorized (Amazon)
Order status upon rejected authorization	Default: Authorization rejected (Amazon)
Order status upon finally rejected authorization	Default: finally rejected (Amazon)
Order status after successful collection	Default: Amount collected (Amazon)
Order status after failed collection	Default: Collection failed (Amazon)

Use default order statuses¶

If the order statuses mentioned above do not yet exist in the shop, they can be created via this. However, the use is optional.

Check connection¶

Via this it can be checked whether Amazon is reachable. However, this does not say anything about whether the configuration was carried out correctly. If you press the button, you receive a feedback like this at the top of the page:

Presentation during the order process¶

Attention

The payment process via Amazon can only be initiated from the shopping cart. If instead the payment method is selected manually via the order process, the customer is directed back to the shopping cart, where they must press the Amazon button.

Shopping cart¶

Here the order process with AmazonPay begins via the button of the same name. The red S on the button is due to the Sandbox operation. Clicking the button opens Amazon's login window.

Shipping method selection¶

The customer selects the desired delivery address from their Amazon address book here. This block is displayed above the selectable shipping methods.

Payment method selection¶

Subsequently, a selection can be made from the payment methods stored at Amazon. Below this is the usual section with the legal texts.

Summary¶

On the last page of the order, the information is summarized as usual, the address data and, below it, the products are listed. Here the order can be completed by clicking order with obligation to pay.

Handling of the orders¶

For orders with the payment method Pay via Amazon there is an additional section in the order details, via which various functions can be triggered:

Update data¶

Via this function, the invoice data can be updated. A manual update can be useful if your shop is not SSL-encrypted or the merchant URL was not stored in the Seller Central and therefore no automatic transfer of address data, amounts or order status can take place.

For orders with Pay via Amazon as the payment method, Will be transferred later is always shown first in the invoice address. This changes as soon as Amazon has agreed to process the payment. This usually takes place a few minutes after the order. If the data does not change automatically for the reasons mentioned above, it can be updated manually via this.

Complete process¶

The process can be reported as completed. After that, no further authorizations, collections etc. can be carried out. Completing the process is optional.

Authorize payment¶

The payment is normally authorized automatically; this only needs to be done manually in exceptional cases.

Payone¶

Payone is one of the largest payment service providers in Germany and also offers services such as risk management and receivables processing up to debt collection procedures.

Note

This payment method is only available in self-hosted shops.

Installation¶

The Payone payment methods can be installed under Modules > Payment methods > Others. To do this, first click the entry PAYONE behind the plus sign; the list of available Payone modules is expanded. Select the respective module entries that correspond to the payment methods you want to offer and use the Install button. Via Uninstall, the respective payment method can be removed from the order process again.

Attention

Only payment methods whose modules have been installed here are displayed during the order process.

After a module is installed, the scope of application can be configured via Edit.

Field name	Description
Abbreviation for order overview	Abbreviation displayed in the order overview in the Payment column.
Activate module	If the check mark is set, the module is used during the order process.
Allowed zones	Here the countries are specified for which the module should be displayed. The entry is made by comma-separated country codes, e.g. DE,AT,CH
Payment zone	The payment zone can additionally be limited here to the Tax zone EU, Tax zone non-EU or B2B. These settings can collide with the allowed zones, so only one of the two should be set.
Order of display	Determines the position of the module in the order of the payment modules during the order process. Care must be taken that the settings in the module match the settings in the Payone configuration.

Via the Advanced configuration, the items Payone API log and Payone configuration can be called up.

Configuration¶

Configuration of the order statuses¶

Here the order statuses can be configured.

Global parameters¶

Here the login data for Payone are stored.

Field name	Description
Merchant ID	ID of the account to be used (assigned by Payone)
Portal ID	ID of the payment portal to be used (you create it yourself in the Merchant Interface)
SubAccount ID	ID of the SubAccount to be used (assigned by Payone). Several SubAccounts can be operated, e.g. if you operate several shops or if the funds of the payment methods offered in the shop via Payone should flow to different accounts.
Key	Key of the payment portal to be used (assigned by Payone). There is one key per portal ID.
Hash value check method	Here you can choose between the hashing methods md5 and Sha2-384. This setting depends on your settings at Payone.
Operating mode	Live mode: payments are executed on the Payone platform; Test mode: payments are only simulated in the Payone test environment
Authorization method	Immediate authorization: The amount is collected immediately; Pre-authorization: the amount is only reserved first. Pre-authorization is chosen, for example, if the availability of the goods is to be checked before receipt of payment.
Transfer shopping cart	If the shopping cart is transferred, you can later read in the payment data which products were purchased. If this is activated, each individual item can be recalculated by the payment service provider. This setting must be activated for payment by invoice.

Attention

Due to various roundings, problems may occur here under certain circumstances. Unless you offer payment by invoice via Payone, we recommend deactivating the setting Transfer shopping cart.

Address check¶

The address check serves to verify the entered addresses in the checkout.

Field name	Description
Active	Activates the address check in the shop. It should be noted here that the address check was initially only available if this function was booked separately. Since 2016, however, it is included in the standard scope of newly concluded contracts.
Operating mode	Here it is defined how the address check is used. Live: payments are executed on the Payone platform; Test: payments are only simulated in the Payone test environment
Invoice address	Possible selections are do not check, Basic and Person (only possible in Germany)
Delivery address	Possible selections are do not check, Basic and Person (only possible in Germany)
Automatic correction	If a correction is offered in the result of the address check (secstatus=20), should the correction of the data then be carried out? Possible selections here are Yes, No and User decision (user can correct their address or agree to the correction. A subsequent address check should then no longer be carried out.)
Error behavior	In the event that an error is detected in the address, it is possible to proceed in different ways. Options here are: Re-entry of the address that led to the error, Carry out subsequent credit check, continue
Minimum goods value	Shopping cart value from which the address check is carried out.
Maximum goods value	Shopping cart value up to which the address check is carried out.
Validity	Duration of the validity of the result in days
Error message	Message displayed to the customer in the checkout if incorrect data was entered. A variable must exist that can be replaced by the feedback of the Payone platform.
Person status mapping	Depending on the result of the address check at the detail depth Person, a traffic light value (green, yellow, red) can be assigned to the result. As a consequence, this has the effect that certain payment types are later not available for selection to the customer.

Credit check¶

The credit check is intended to serve the selection of the offered payment types. It is to be carried out in the checkout process after the address check (as a follow-up action) or independently.

Field name	Description
Active	Activates the credit check in the shop
Operating mode	Here it is defined how the credit check is used. Live: payments are executed on the Payone platform; Test: payments are only simulated in the Payone test environment
Time of the check	The check can be carried out before the payment type selection or after the payment type selection.
Type of check	The type of check can be carried out according to Infoscore (hard criteria), Infoscore (all characteristics) and Infoscore (all characteristics + Boniscore).
Default value for new customers	The assigned traffic light value for new customers when no credit check is carried out.
Validity	Validity of the result of the credit inquiry in days. A renewed check within this period may not be carried out.
Minimum goods value	Shopping cart value from which the credit check is carried out.
Maximum goods value	Shopping cart value up to which the credit check is carried out.
Check for	Payment method for which the check should be carried out
Error message	Multiple selection of all payment types for which a credit check should be carried out. This only takes effect when selecting After payment type selection
Error behavior	Here it must be chosen whether the order process should be aborted or continued in case of an error.
Note text	Text displayed when a credit check is carried out.
Consent inquiry	Text of a consent inquiry to the buyer. The buyer must confirm this in the checkout. The options Yes or No are available for selection.
A/B test	If activated, only every nth credit check is carried out, according to the value to be configured.

According to our latest information, the module PROTECT must be booked at Payone if the credit check is to be carried out. Otherwise this function is not available.

The definition of which payment types are offered in the checkout can be set in the respective payment type. This should be a value in the range of 0-1000 (0= poor creditworthiness, 1000= best creditworthiness). If no Boniscore determination takes place, the traffic light values are converted into the corresponding scorevalue.

This is determined as follows:

Traffic light value (score)	Creditworthiness index (scorevalue)
Green	500
Yellow	300
Red	100

Configuration of the payment types¶

Here the activated payment types can be configured that were previously created via Add payment type. The six basic types of payment modules are described here; since all additionally added payment methods correspond to one of these types, not every eventuality is addressed here. Payone supports various payment methods; for further details please contact Payone for advice.

It must be noted that for each payment method there is also a module to be found under Modules > Payment methods that must be installed. If this does not happen, the payment method is not displayed during the order process and cannot be used.

Credit cards (paymentgenre_creditcard)¶

Field name	Description
Remove payment type	Removes the payment type from the listing under Configuration of the payment methods.
active	Activates or deactivates the payment method
Order	Determines the order of the module in the payment method overview during the order process. This entry must match the entries in the module itself that were made under Modules > Payment methods.
Name	Determines the name of the payment module that it should bear during the order process and in the Gambio Admin. By default, a name such as paymentgenre_creditcard 5810c291d056e is pre-entered.
minimum goods value	Determines the minimum order value from which the module is displayed.
maximum goods value	Determines the maximum order sum that may be paid via the module.
Operating mode	Determines whether the module should be operated in test or live mode.
override global parameters	If login data other than that under Global parameters should be used, the item can be set to Yes and overwritten with other login data.

Field name	Description
Active countries	The individual countries can be activated or deactivated by setting or removing the associated check marks respectively. Via Activate all countries or Deactivate all countries, the selection can be set accordingly for all countries. Only countries are displayed that are activated under Settings / Languages, countries, taxes / Countries after calling up the page.
Permitted traffic light values	Here you can determine which traffic light values are permitted. If a customer has a traffic light value that does not correspond to the ones set here, payment via this module is not possible. The traffic light values are explained in more detail in the section Credit check.

Field name	Description
Query card verification number	Determines whether the card verification number should be queried during the order process
Field configuration	Here you can influence the appearance of the fields for the queried credit card data.
Type	The type should not be changed, as this field determines what type of data should be queried. The card number consists only of numbers, but the content of the field is transferred like a text field. The verification number corresponds to a password and should therefore also be treated as such. For the validity month and year, on the other hand, it makes the most sense to query the data via a dropdown, instead of selecting e.g. Text there, which would give the customer the option of typing in the validity date themselves.
No. of characters	The possible number of characters that can be entered via this field.
Max. characters	The number of characters that the entry may have at most. A card number with more than 20 characters is not correct, so more characters are not allowed.
iFrame	The iFrame has standard sizes that are automatically entered with the selection of Standard. If you switch this item to Custom, you can enter your own dimensions.
Width & Height	These dimensions are pre-filled but can be defined yourself when selecting iFrame custom.
Style	The appearance is also pre-created by default. If you select custom here, you can specify your own CSS styles.
CSS	If you select Custom as the style, you can store your own CSS styles here.

Here you can select which credit cards should be accepted. The names of the credit cards during the order process can be changed if needed.

Online transfers (paymentgenre_onlinetransfer)¶

Field name	Description
Remove payment type	Removes the payment type from the listing under Configuration of the payment methods.
active	Activates or deactivates the payment method
Order	Determines the order of the module in the payment method overview during the order process. This entry must match the entries in the module itself that were made under Modules > Payment methods.
Name	Determines the name of the payment module that it should bear during the order process and in the Gambio Admin. A name such as paymentgenre_onlinetransfer 5810c291d056e is usually pre-entered here.
minimum goods value	Determines the minimum order value from which the module is displayed.
maximum goods value	Determines the maximum order sum that may be paid via the module.
Operating mode	Selection of whether the module should be operated in test or live mode.
override global parameters	If login data other than that under Global parameters should be used, the item can be set to Yes and overwritten with other login data.

Field name	Description
Active countries	The individual countries can be activated or deactivated by setting or removing the associated check marks respectively. Via Activate all countries or Deactivate all countries, the selection can be set accordingly for all countries. Only countries are displayed that are activated under Settings / Languages, countries, taxes / Countries after calling up the page.
Permitted traffic light values	Here you can determine which traffic light values are permitted. If a customer has a traffic light value that does not correspond to the ones set here, payment via this module is not possible. The traffic light values are explained in more detail in the section Credit check.

Here you can select which payment types should be accepted. The names of the accepted types of online transfer during the order process can be changed if needed.

e-Wallet (paymentgenre_ewallet)¶

Field name	Description
Remove payment type	Removes the payment type from the listing under Configuration of the payment methods.
active	Activates or deactivates the payment method
Order	Determines the order of the module in the payment method overview during the order process. This entry must match the entries in the module itself that were made under Modules > Payment methods.
Name	Determines the name of the payment module that it should bear during the order process and in the Gambio Admin. A name such as paymentgenre_ewallet 5810c291d056e is usually pre-entered here.
minimum goods value	Determines the minimum order value from which the module is displayed.
maximum goods value	Determines the maximum order sum that may be paid via the module.
Operating mode	Selection of whether the module should be operated in test or live mode.
override global parameters	If login data other than that under Global parameters should be used, the item can be set to Yes and overwritten with other login data.

Field name	Description
Active countries	The individual countries can be activated or deactivated by setting or removing the associated check marks respectively. Via Activate all countries or Deactivate all countries, the selection can be set accordingly for all countries. Only countries are displayed that are activated under Settings / Languages, countries, taxes / Countries after calling up the page.
Permitted traffic light values	Here you can determine which traffic light values are permitted. If a customer has a traffic light value that does not correspond to the ones set here, payment via this module is not possible. The traffic light values are explained in more detail in the section Credit check.
Payment type types	As payment type type, only PayPal is possible. The name of the payment method can be changed manually.

Account-based payment methods (paymentgenre_accountbased)¶

Field name	Description
Remove payment type	Removes the payment type from the listing under Configuration of the payment methods.
active	Activates or deactivates the payment method
Order	Determines the order of the module in the payment method overview during the order process. This entry must match the entries in the module itself that were made under Modules > Payment methods.
Name	Determines the name of the payment module that it should bear during the order process and in the Gambio Admin. A name such as paymentgenre_accountbased 5810c291d056e is usually pre-entered here.
minimum goods value	Determines the minimum order value from which the module is displayed.
maximum goods value	Determines the maximum order sum that may be paid via the module.
Operating mode	Selection of whether the module should be operated in test or live mode.
override global parameters	If login data other than that under Global parameters should be used, the item can be set to Yes and overwritten with other login data.

Field name	Description
Active countries	The individual countries can be activated or deactivated by setting or removing the associated check marks respectively. Via Activate all countries or Deactivate all countries, the selection can be set accordingly for all countries. Only countries are displayed that are activated under Settings / Languages, countries, taxes / Countries after calling up the page.
Permitted traffic light values	Here you can determine which traffic light values are permitted. If a customer has a traffic light value that does not correspond to the ones set here, payment via this module is not possible. The traffic light values are explained in more detail in the section Credit check.

Field name	Description
Check account data	Determines whether, and according to which data, the account data should be checked. Basic is a conventional check for plausibility and validity of the bank details, while a check according to POS blocklist provides for a comparison against blocklists. These blocklists contain information on open receivables from retail.
Account countries for SEPA direct debit	Here the countries can be selected in which SEPA should be offered.
Additional fields account/bank sort code	Should additional fields for account number and bank sort code be displayed (yes/no)?
Activate mandate granting	The mandate can be granted automatically. A check of the bank details always takes place here, but a check according to POS blocklist is then no longer possible.
Download mandate as PDF	Determines whether the mandate should still be available for download as a PDF after the order.

As payment type types, only directly account-related payment types are available for selection here.

Financing/Installment purchase (paymentgenre_installment)¶

Field name	Description
Remove payment type	Removes the payment type from the listing under Configuration of the payment methods.
active	Activates or deactivates the payment method
Order	Determines the order of the module in the payment method overview during the order process. This entry must match the entries in the module itself that were made under Modules > Payment methods.
Name	Determines the name of the payment module that it should bear during the order process and in the Gambio Admin. A name such as paymentgenre_installment 5810c291d056e is usually pre-entered.
minimum goods value	Determines the minimum order value from which the module is displayed.
maximum goods value	Determines the maximum order sum that may be paid via the module.
Operating mode	Selection of whether the module should be operated in test or live mode.
override global parameters	If login data other than that under Global parameters should be used, the item can be set to Yes and overwritten with other login data.

Field name	Description
Active countries	The individual countries can be activated or deactivated by setting or removing the associated check marks respectively. Via Activate all countries or Deactivate all countries, the selection can be set accordingly for all countries. Only countries are displayed that are activated under Settings / Languages, countries, taxes / Countries after calling up the page.
Permitted traffic light values	Here you can determine which traffic light values are permitted. If a customer has a traffic light value that does not correspond to the ones set here, payment via this module is not possible. The traffic light values are explained in more detail in the section Credit check.
Payment type types	With this payment method, installment payment is only possible via CommerzFinanz.

Invoice/Refactoring (paymentgenre_safeinv)¶

Field name	Description
Remove payment type	Removes the payment type from the listing under Configuration of the payment methods.
active	Activates or deactivates the payment method
Order	Determines the order of the module in the payment method overview during the order process. This entry must match the entries in the module itself that were made under Modules > Payment methods.
Name	Determines the name of the payment module that it should bear during the order process in the Gambio Admin. A name such as paymentgenre_safeinv 5810c291d056e is usually pre-entered.
minimum goods value	Determines the minimum order value from which the module is displayed.
maximum goods value	Determines the maximum order sum that may be paid via the module.
Operating mode	Selection of whether the module should be operated in test or live mode.
override global parameters	If login data other than that under Global parameters should be used, the item can be set to Yes and overwritten with other login data.

Field name	Description
Active countries	The individual countries can be activated or deactivated by setting or removing the associated check marks respectively. Via Activate all countries or Deactivate all countries, the selection can be set accordingly for all countries. Only countries are displayed that are activated under Settings / Languages, countries, taxes / Countries after calling up the page.
Permitted traffic light values	Here you can determine which traffic light values are permitted. If a customer has a traffic light value that does not correspond to the ones set here, payment via this module is not possible. The traffic light values are explained in more detail in the section Credit check.

Field name	Description
Payolution: B2B trade allowed	Determines whether commercial customers may also pay via this.
Payolution: Company name	The company name of the shop operator
Payolution: Account holder	You receive the details on the bank account from Payone
Payolution: Credit institution	You receive the details on the bank account from Payone
Payolution: IBAN	You receive the details on the bank account from Payone
Payolution: BIC	You receive the details on the bank account from Payone
Payolution: Payment term (days)	The setting Payment term is only used if no term is specified by Payolution itself. The due date is then calculated from the order date and the stored payment term.
Payment type types	Available payment types here are Billsafe and Payolution.

Add payment type¶

The display shown in the screenshot occurs when no payment type has been created yet. This is done via Add payment type. You can choose from the following payment types:

Payment type	Payment method
Credit cards (creditcard)	American Express, Carte Bleue, Diners Club, Discover, JCB, Maestro, Mastercard, Visa
Online transfers (onlinetransfer)	EPS, GiroPay, iDEAL, Post-Finance Card, Post-Finance EFinance, Sofortüberweisung
e-Wallet (ewallet)	PayPal
Account-based payment methods (accountbased)	Cash on delivery, Direct debit, Invoice, Prepayment
Financing/Installment purchase (installment)	CommerzFinanz
Invoice/Refactoring (safeinv)	BillSAFE, Payolution Invoice

Export configuration¶

The configuration can be exported via the button Export configuration. In this way, the module configuration can be sent to Payone support in case problems have occurred.

Payone API Log¶

Here, a list of all completed transactions can be retrieved for the desired period. The entry Details refers to a detailed log in which the payment data transmitted to Payone are listed.

TransactionStatus URL¶

It is necessary to enter the TransactionStatus URL in the customer account at Payone. This is http://www.your-shop.tld/payone_txstatus.php (whereby your-shop must be replaced by the corresponding part of your actual domain).

iPayment¶

Note

This payment method is only available in self-hosted shops.

Under the item iPayment, two payment modules are available in the shop:

1&1 ipayment credit cards (ipayment_cc)
1&1 ipayment direct debit (ipayment_elv)

These are developed and supported by 1&1. Under

https://www.ionos.de/eshop-loesungen/ipayment

you will find further information and contact details.

Installation¶

Both modules can be installed under Modules > Payment methods > Others.

To do this, first click the entry iPayment to expand it. Then select the desired module and use the Install button in the lower right corner of the screen.

Configuration¶

After the respective module has been installed and selected under Modules > Payment methods > Others > iPayment, it can be set up by clicking Edit. The configuration for both payment methods is largely identical:

Field name	Description
Abbreviation for order overview	Display in the Payment column of the order overview
Activate ipayment payment module	Here the module is activated during the order process
Allowed zones	Here the countries are specified for which the module should be displayed. The entry is made by comma-separated country codes, e.g. DE,AT,CH
Merchant ID	You receive the merchant ID, also called Merchant ID, from 1&1
Merchant License	The Merchant License is also assigned by 1&1
Application password, Admin action password, Security key	These entries function as passwords. The Security key must also be stored in the iPayment customer account
Transaction mode	Mode auth: immediate payment Mode preauth: delayed payment processing
Payment zone	The payment zone can additionally be limited here to the tax zone EU, tax zone non-EU or B2B. These settings can collide with the allowed zones, so only one of the two should be set
Set temporary order status	Order status to be assigned before the payment is carried out
Set order status	Order status assigned after a successful payment
Set error status	Order status assigned in case of a faulty order
Display order	Determines the position of the module in the order of the payment modules during the order process
Activated credit card types	Contains a listing of the activated credit cards (comma-separated, no spaces). Possible values are:
	master
	visa
	amex
	diners
	jcb
	solo
	discover
	maestro

Heidelpay¶

Note

This payment method is only available in self-hosted shops.

Under the item Heidelpay, various payment modules of the provider Heidelpay are available in the area Modules > Payment methods > Others. These are delivered in the basic scope of the shop system, but development and support are provided by Heidelpay. For questions about functions and conditions, please therefore contact our colleagues at Heidelpay at https://www.heidelpay.com/de/support/

Installation¶

Open the entry Heidelpay under Modules > Payment methods > Others by clicking on it. Then select the desired payment method and install the module by clicking the Install button in the lower right corner of the screen.

The following payment methods are available:

Credit card (hpcc)
Debit card (hpdc)
Direct debit (hpdd)
Insured direct debit (hpddpg)
Giropay (hpgp)
IDeal (hpidl)
Prepayment (hppp)
PayPal (hppay)
Sofortueberweisung (hpsu)
Purchase on invoice (hpbs)
Invoice (hpiv)
Insured invoice purchase (hpivpg)
PostFinance (hppf)
MangirKart (hpmk)

Configuration of the sandbox¶

In order to be able to test the Heidelpay modules in a sandbox environment, a sandbox environment must first be created and configured. To do this, select any Heidelpay module and then click the Configure Heidelpay button. This redirects you to a new page on which you can make necessary settings for the data exchange between the shop and Heidelpay. If the modules are to be used live, real access data for Heidelpay are necessary. Otherwise, the sandbox can be configured without further ado by clicking the Restore demo access data button at the bottom of the configuration page.

Setting up a payment module in the sandbox¶

In order to test a payment module in the sandbox, further settings are still necessary in the respective module to be tested. To do this, select any Heidelpay module and then click the Edit button if the module is already installed. If this is not the case, it is first necessary to install the selected module.

Here a test account must now still be assigned, for which the email address of a shop account is used. Only accounts with the specified email addresses are authorized to carry out tests with the modules. If a different email address is used, an error occurs that is displayed on the checkout page.

Attention

Depending on the selected payment module, various test accounts/test data are necessary so that a test order can be carried out successfully.